IT Servicetechniker mit Teamleiterfunktion (w/m/d)
Hybrid
Core
Install, configure, and maintain hardware and software solutions for enterprise and mid-market customers while leading a team of IT support specialists.
Role type
Team Lead IT Service Technician
Builds
IT infrastructure and support services for enterprise and mid-market clients
Domain
IT Services / Managed Services
Required skills
IT support experience, hardware and OS support, team coordination, technical documentation, customer communication
Preferred skills
Leadership experience, problem-solving, stakeholder management
Technologies
Hardware, Operating Systems, IT Infrastructure
Responsibilities
Install and configure hardware and software solutions, analyze and resolve IT incidents, provide first-line IT support, coordinate team assignments and service delivery, document work steps
Seniority
Mid-level, hands-on IC with team leadership