Senior System Engineer Operational-Service (w/m/d)
Core
First point of contact for customers on technical questions, ensuring smooth operation of IT infrastructure and taking technical responsibility for defined customer environments.
Role type
Senior System Engineer (IT Operations)
Builds
IT infrastructure operations, change management, and maintenance for enterprise clients
Domain
IT Services / Managed Services / Enterprise Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Virtualization, Compute, Storage, Backup, Network, Firewall, Microsoft Windows Server, Active Directory, DNS, DHCP, Entra-ID
Preferred skills
Modern monitoring solutions, ticketing systems, automation tools, change management, complex IT documentation
Technologies
Microsoft Windows Server, AD, DNS, DHCP, Entra-ID, Virtualization, Storage, Backup, Network, Firewall
Responsibilities
Administer server, storage, virtualization, backup, network, and security systems; plan and lead changes, maintenance, and small projects; analyze and resolve incidents to improve system stability; serve as the primary technical contact for customers; collaborate with sales, architecture, consulting, and project teams.
Seniority
Senior, hands-on IC