Branch Manager I - Woodstock Branch
Core
Lead a medium-sized banking team to drive customer conversations, deliver financial solutions, and ensure operational excellence at a branch level.
Role type
Branch Manager
Builds
Customer relationships, branch business results, and team performance
Domain
Personal & Commercial Banking
Deliverable
client delivery
Required skills
team leadership, strategic thinking, advanced investing knowledge, credit process expertise, compliance management, business development, scheduling optimization, conflict resolution, negotiation, problem-solving
Preferred skills
community engagement, cross-functional liaison, mentoring
Technologies
MS Office, internet applications
Responsibilities
Mentor the team on advice-giving strategies and One TD solutions; Promote TD's image through community events; Enhance customer experience by understanding financial needs; Act as the highest point of escalation for customer issues; Oversee complex administrative duties for mutual funds and real estate credit; Ensure optimal employee scheduling; Develop and implement business development strategies; Ensure accuracy of customer transactions; Liaise with Wealth and Business Banking teams; Cultivate a positive, productive work environment.