Care Account Manager (Clinical), ANZ
Core
Clinical coordinator and case manager for high-risk employee mental health cases in the mining and resources sector, managing the journey from risk assessment through treatment and reintegration.
Role type
Senior clinical case manager (mental health)
Builds
Structured treatment plans, fitness-for-work assessments, and reintegration pathways for remote workforces
Domain
Occupational mental health / Mining and resources
Required skills
Clinical risk assessment, treatment planning, stakeholder coordination, clinical governance, fitness-for-work assessment, reintegration planning
Preferred skills
AHPRA registration, mining industry knowledge, psychosocial risk framework experience
Technologies
Clinical protocols, SOPs, case tracking systems
Responsibilities
Manage full lifecycle of high-risk cases from assessment to closure; Coordinate therapy sessions and align support plans with treating clinicians; Review and sign off risk assessments and set monitoring requirements; Initiate and coordinate fitness-for-work assessments; Act as clinical contact for client health and safety teams; Produce clinical reporting and present insights to client stakeholders
Seniority
Senior, hands-on IC