EAP Clinician (Day Shift)
Hybrid
Core
Provide first point of contact and clinical counseling services to employees accessing Lyra Southern Africa mental health support.
Role type
EAP Clinician (Psychologist/Counselor/Social Worker)
Builds
Mental health care sessions and case management for corporate clients
Domain
Mental health / Employee Assistance Programs
Required skills
Clinical counseling, risk assessment, Solution Focused Therapy, database case management, adherence to clinical protocols
Preferred skills
Short-term framework counseling, structured call center operation
Technologies
Clinical management database
Responsibilities
Provide first point of contact for employees, deliver entitled services professionally, capture clinical case information, adhere to clinical and operational protocols
Seniority
Mid-level, hands-on IC