Fleet Supervisor
Core
Manage and optimize a fleet of delivery professionals (drivers), focusing on onboarding, retention, performance management, and safety compliance to enhance customer experience.
Role type
Fleet Supervisor / Delivery Experience Lead
Builds
Last-mile delivery operations for retail and e-commerce brands
Domain
Logistics / Last-mile delivery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, performance management, safety compliance, process improvement, data analysis, budget tracking, stakeholder collaboration
Preferred skills
Experience in transport or delivery industry, proficiency in freight management systems, problem-solving under pressure
Technologies
Microsoft Office, freight management systems
Responsibilities
Manage driver onboarding and retention strategies, lead performance reviews and competency assessments, ensure safety policy compliance, collaborate with internal teams to provide resources, identify operational inefficiencies and optimize processes
Seniority
Mid-level, hands-on operational leader