Office Manager im Kundenservice (m/w/d)
Core
Office Manager handling customer service operations, order processing, and general administration for a business.
Role type
Office Manager (Customer Service)
Builds
Order fulfillment, customer correspondence, and internal administrative processes
Domain
General Business Administration / Customer Service
Deliverable
product features
Required skills
Order processing, CRM management, Document management, Supplier and customer correspondence, ERP systems
Preferred skills
None stated
Technologies
ERP systems, CRM systems
Responsibilities
Manage incoming/outgoing mail and phone center, Create offers and process orders, Handle customer correspondence and complaints, Maintain customer databases and document archives, Manage procurement of office supplies and services
Seniority
Entry to Mid-level