CareerPlan

IT Service Coordinator (m/w/d)

Köln, NORDRHEIN_WESTFALENFull-time2026-09-25 → 2026-10-22

Core

Central administration and coordination of mobile phone contracts, mobile devices, and the electronic lawyer's mailbox (beA) for legal professionals.

Role type

IT Service Coordinator (mobile & beA management)

Builds

Mobile communication infrastructure and legal mailbox access for attorneys

Domain

Legal services / IT operations

Deliverable

product features

Required skills

Mobile contract management, device provisioning, beA administration, user onboarding/offboarding, permission management, vendor coordination, Microsoft 365

Preferred skills

Experience in mobile contract or user permission management

Responsibilities

Managing mobile phone contracts and devices, administering beA accounts, supporting employee onboarding and offboarding, monitoring contract deadlines, coordinating with mobile providers, handling service requests

Seniority

Entry-level to Mid-level, hands-on IC