Mitarbeiter Forderungsmanagement/ (m/w/d)
Core
Managing and administering pre-verified cost recovery and regressive claims, including debt collection, payment monitoring, and negotiating payment plans.
Role type
Claims management specialist (debt collection)
Builds
Payment plans and settlement agreements for open claims
Domain
Financial services / Legal administration
Deliverable
client delivery
Required skills
Debt collection, claims management, payment plan negotiation, MS Office, regulatory compliance
Preferred skills
Experience in insurance, banking, or legal sector, administrative systems
Responsibilities
Processing and administering pre-verified cost recovery and regressive claims, monitoring open claims and incoming payments, conducting debt collection including sending reminders, communicating with counterparties and customers to resolve claims, negotiating standardized installment and deferral agreements, assessing regressive potential and closing files, coordinating with internal departments and external service providers, ensuring documentation and compliance with data protection and process rules