Product Engineer ServiceNow (m/w/d)
Core
Configuring, developing, and operating the ServiceNow platform to design and implement digital service processes and workflows for internal IT services.
Role type
Product Engineer ServiceNow (IC)
Builds
Digital service processes, workflows, automations, and integrations within the ServiceNow platform
Domain
IT Service Management (ITSM) / Enterprise Service Management
Required skills
ServiceNow platform configuration and development, JavaScript, REST and SOAP APIs, IT Service Management (ITSM), digital service process design, workflow automation, integration development
Preferred skills
Agile methodologies (Scrum, Kanban), technical documentation, error analysis, change request management
Technologies
ServiceNow, JavaScript, REST APIs, SOAP APIs
Responsibilities
Analyze business requirements and translate them into technical concepts; Design and implement workflows, automations, and integrations; Ensure stable platform operation including monitoring; Support releases, tests, and deployments; Collaborate with Product Owners and Service Owners to deliver efficient solutions.
