ServiceNow IRM/GRC Solutions Architect (Sydney, Australia)
Core
Lead end-to-end architectural design, implementation, and continuous technical evolution of ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) ecosystems while maintaining platform administration.
Role type
Senior IC ServiceNow IRM/GRC Solutions Architect
Builds
Enterprise risk frameworks, automated compliance tracking structures, secure integrations, executive dashboards, and operational reports for risk and compliance metrics.
Domain
Enterprise Risk Management, Governance, Risk, and Compliance (GRC), ServiceNow Platform
Required skills
ServiceNow IRM/GRC architecture, ServiceNow scripting (Glide Record API, Script Includes, Business Rules), Flow Designer, IntegrationHub, REST/SOAP API design, JavaScript (ES6+), SQL, data migration and ETL, ITSM/ITOM configuration
Preferred skills
Experience with highly-regulated multi-national environments, knowledge of frameworks (SOX, GDPR, ISO 27001, NIST, DORA), mentorship of technical teams
Technologies
ServiceNow, JavaScript, HTML5, CSS3, REST, SOAP, JSON, WSDL, MID Server, SQL (MySQL, PostgreSQL), Git, Visual Studio Code
Responsibilities
Lead architectural design and technical roadmaps for ServiceNow IRM/GRC modules; Configure, administer, and develop ServiceNow ITSM and ITOM tools; Architect and implement secure integrations between ServiceNow and third-party tools; Conduct business discovery workshops to translate regulatory criteria into technical designs; Lead and mentor technical teams on ServiceNow best practices
Seniority
Senior, hands-on IC