Mitarbeiterin Kundenservice (m/w/d) Innendienst
Core
Handling customer orders, data entry, order control, daily/monthly processing, and sales of action/industry-specific products to existing customers via phone.
Role type
Customer Service Representative (Inbound)
Builds
Order processing and sales support for existing customers
Domain
Retail / Textile Service
Deliverable
product features
Required skills
Order management, data entry, sales communication, customer service processes, office software proficiency
Preferred skills
Driver's license (Class B), commercial training background
Responsibilities
Accepting customer orders and entering data into the system, Preparing and controlling orders, Handling daily processing and month-end closing tasks, Selling action and industry-specific products to existing customers via phone, Processing customer service requests such as new customer onboarding, complaints, and cancellations