Machine Staging & Field Service Engineer Europe (m/w/d)
Core
Staging, installation, and on-site field service for digital inkjet printing systems, including hardware assembly, software installation, calibration, and customer training.
Role type
Field Service Engineer (Hardware/Software)
Builds
Configured inkjet printing systems and related hardware/software components
Domain
Industrial printing / Digital imaging
Required skills
Hardware assembly, software installation, system calibration, inkjet system maintenance, customer training, remote support, inventory management, report writing
Preferred skills
RIP and workflow process knowledge, Adobe Creative Suite
Technologies
Inkjet printing systems, System-PC, Syteline, Adobe Creative Suite
Responsibilities
Inspect delivered machines against checklists, assemble hardware and install software, perform on-site installation and calibration, conduct customer training on operation and maintenance, provide remote and on-site troubleshooting, manage spare parts inventory, document service issues and resolutions, travel for service calls and trade shows
Seniority
Mid-level, hands-on IC