Customer Service Specialist (m/w/d) Vertriebsinnendienst
Core
Administrative order processing and customer support for a building materials and raw materials manufacturer.
Role type
Customer Service Specialist (Sales Internal Service)
Builds
Customer orders, quotes, and after-sales processes for existing clients.
Domain
Building materials and raw materials industry
Required skills
Order management, quote creation, complaint handling, ERP system usage, MS Office
Preferred skills
None stated
Technologies
ERP systems, MS Office
Responsibilities
Handling customer inquiries regarding orders and products, Tracking and managing customer orders, Coordinating with production and logistics, Creating and maintaining quotes, Processing complaints and administrative after-sales tasks, Maintaining order-related data in ERP systems
Seniority
Entry-level to Mid-level