Audio Visual Operations Manager
Core
Oversee and coordinate AV/IT Installation, Engineering, and Software Services departments to ensure quality, profitability, safety, and customer satisfaction.
Role type
Senior Operations Manager (AV/IT)
Builds
AV/IT systems, software services, and installation projects
Domain
Audio Visual and Information Technology
Required skills
Leadership of 15+ employees, AV project management, construction methodology, low voltage systems, IT networks, EOS processes, MIS tools (ERP, BMS, CRM), problem-solving
Preferred skills
Entrepreneurial experience, PMP certification, technical degree
Technologies
ERP, BMS, CRM, MS Office
Responsibilities
Provide executive leadership for Installation, Engineering, and Software Service Departments; Lead department managers in achieving KPI success criteria; Coordinate and prioritize projects and operational initiatives; Build and lead high-performing teams; Serve as primary point of contact for customers; Drive continuous operational improvement by implementing EOS processes.
Seniority
Senior, hands-on IC with management responsibilities
