Prozessexperte in der Abwicklungsbearbeitung (m/w/d)
Core
Designing and optimizing business processes for customer engagement termination and settlement to create efficient, stable, and quality-secured end-to-end workflows.
Role type
Process expert in settlement processing (IC)
Builds
End-to-end settlement processes for customer engagements
Domain
Banking / Financial Services
Required skills
Process management, Quality management, Process control, Process optimization, Digitalization, Automation, AI solutions, MS Office, Stakeholder management
Preferred skills
Practical knowledge of settlement and market follow-up processes, Process management tools
Technologies
MS Office, Process management tools
Responsibilities
Analyze customer requests and processes to propose optimization and automation ideas, Define and monitor process goals using process key figures (PPI), Support technical tests and the introduction of automated solutions, Collaborate on the standardization and continuous improvement of process workflows, Coordinate process development with adjacent business units and technical teams