Teamlead AfterSale – Customer Relations & Sales (m/w/d)
Core
Lead and operate a sales team focused on customer relations and sales support for a wholesale client.
Role type
Team Lead, Customer Relations & Sales
Builds
Sales team performance and customer satisfaction
Domain
Wholesale / Retail
Required skills
Team leadership, Coaching, Sales experience, Customer advisory, KPI monitoring, Process improvement, Onboarding, Cross-functional collaboration
Preferred skills
Analytical skills, MS Office (Excel, PowerPoint)
Responsibilities
Lead and coach the sales team, Manage daily operations and priorities, Handle complex customer escalations, Monitor KPIs and drive improvements, Support team onboarding and culture, Collaborate with internal stakeholders
Seniority
Mid-Senior, Hands-on Team Lead