Process Management & Improvement Advisor
Core
Strategic partner supporting the buildout of Process Management & Enablement capability, applying standards to functional and cross-functional improvement engagements to drive operational excellence.
Role type
Senior Process Management & Improvement Advisor (BPM/Operational Excellence)
Builds
BPM process hierarchies, playbooks, templates, training materials, and measurable change outcomes for global business units.
Domain
Energy (Oil & Gas/Petrochemicals) / Business Process Management / Operational Excellence
Required skills
BPM lifecycle management, BPMN 2.0 modeling, Lean/Six Sigma, process mining, value-stream mapping, advanced facilitation, structured problem solving, workstream leadership
Preferred skills
Process architecture, E2E design, KPI logic, Agile/SAFe, journey design, change management
Technologies
Signavio, ARIS, Bizagi, Celonis
Responsibilities
Lead functional and cross-functional engagements from discovery through sustainment; Draft and maintain BPM process hierarchy, taxonomy, and lifecycle standards; Model and analyze processes using operational data to identify handoffs, delays, and variants; Coordinate business, IT, and change contributors to define decision rights and governance routines; Capture reusable assets and support practitioner knowledge transfer.
Seniority
Senior, hands-on IC with strategic partnership responsibilities