Mitarbeiter Vertriebssteuerung / Schwerpunkt ERP-Einführung, CRM & Kundenportal (m/w/d)
Core
Central role in introducing a new sales-focused ERP system, managing CRM and customer portal operations, and optimizing sales processes.
Role type
Sales Operations Specialist (ERP/CRM Implementation)
Builds
New ERP system, CRM system, customer portal
Domain
Industrial waste management / Environmental services
Required skills
Commercial training, ERP/CRM implementation experience, Microsoft Dynamics 365 Business Central, reporting and analysis, training organization
Preferred skills
Driver's license Class B, willingness to travel and stay overnight
Responsibilities
Analyze, design, and optimize sales processes for the new ERP system; Provide user support for the ERP system; Manage the CRM system and customer portal; Organize and conduct training sessions; Create reports and analyses for management