Warehouse 2IC
Core
Lead a warehouse team in a home and lifestyle retail environment, focusing on customer service, sales targets, and operational efficiency.
Role type
Senior IC retail operations manager (warehouse)
Builds
Home and lifestyle product sales and customer service solutions
Domain
Retail / Home and Lifestyle
Deliverable
product features
Required skills
retail management, sales coaching, customer service, white goods product knowledge, team leadership, complaint resolution, sales target achievement, operational flexibility
Preferred skills
passion for retail, results-driven mindset, ability to maximize sales
Responsibilities
coach and lead an enthusiastic team, service customers while managing work tasks, resolve customer complaints, make quick decisions for timely services, exceed individual and store sales targets, work flexible retail trading hours including weekends and holidays
