Teamleitung Vertragsservice PKV (Bestandskundengeschäft) (m/w/d)
Core
Leading the Contract Service team for existing customers in private health insurance, focusing on team performance, process optimization, and strategic development.
Role type
Senior Team Lead (Contract Service, Private Health Insurance)
Builds
Contract service operations and team capabilities for existing private health insurance customers
Domain
Insurance (Private Health Insurance)
Required skills
Private health insurance expertise, team leadership, process optimization, strategic planning, stakeholder management, project management
Preferred skills
Advanced vocational training (Fachwirt) or university degree, experience in operations units, digital affinity
Technologies
IT administration systems
Responsibilities
Lead the Contract Service team functionally and disciplinarily, drive team performance and skill development, optimize core processes and IT systems, collaborate with external stakeholders, make personnel and technical decisions
Seniority
Senior, hands-on IC