Digital Experience Engineer
Core
Drive the organization's Digital Employee Experience strategy through data-driven insights, observability, and automation to improve endpoint device and workplace service reliability.
Role type
Digital Experience Engineer (Nexthink specialist)
Builds
Automated remediation solutions, self-service capabilities, and observability workflows for enterprise endpoints.
Domain
IT Operations / Endpoint Management / Digital Experience
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Nexthink platform administration, PowerShell scripting, telemetry analysis, dashboard creation, endpoint troubleshooting, automation workflow design, API integration, root cause analysis
Preferred skills
Experience with End User Computing (EUC), observability practices, enterprise platform integrations
Technologies
Nexthink, PowerShell, Windows endpoints
Responsibilities
Manage Nexthink platform configuration, governance, and lifecycle; design and deploy Nexthink use cases for observability and automation; analyze DEX metrics and monitor score trends; build Remote Actions and self-healing automations; create executive dashboards and reports; collaborate with Service Desk and Infrastructure teams to resolve experience-impacting issues.
Seniority
Mid-level, hands-on IC
