Informatiker - IT Administrator Salesforce (m/w/d)
Core
Administering and developing the Salesforce platform, creating reports and dashboards, and supporting sales, service, and marketing processes.
Role type
Salesforce Administrator
Builds
CRM solutions for sales, service, and marketing processes
Domain
Financial services / Edelmetallhandel (Precious Metals Trading)
Required skills
Salesforce Administration, Salesforce Sales Cloud, Salesforce Service Cloud, Low-Code tools (Flows), Custom Objects, Page Layouts, Lightning Pages, Permission Sets, Data Modeling, System Integrations
Preferred skills
Experience with 2nd and 3rd level support, Technical documentation
Technologies
Salesforce, Flows
Responsibilities
Administer and develop the Salesforce platform, Create and optimize reports and dashboards, Analyze and implement business requirements using Salesforce standard functions and Low-Code tools, Support and optimize sales, service, and marketing processes, Manage users, permissions, roles, and profiles, Support system integrations and handle 2nd/3rd-level support requests, Create and maintain technical and functional documentation
Seniority
Mid-level, hands-on IC
