Administration Assistant
Core
Answering calls, responding to email enquiries, supporting clients and stakeholders throughout the claims process, and managing shared inboxes and calendars.
Role type
Administration Assistant
Builds
Internal and external claims operations
Domain
Insurance and claims
Deliverable
dashboards & analysis
Required skills
Communication, organisation, attention to detail, customer service
Preferred skills
Microsoft Office (Excel), insurance or claims environment experience
Responsibilities
Answering calls and responding to email enquiries, Supporting clients and stakeholders throughout the claims process, Assisting with reports, documentation and general administrative tasks, Managing shared inboxes and calendars, Coordinating information and supporting day-to-day team operations, Providing exceptional customer service to internal and external stakeholders