Customer Service (m/w/d) Seefracht Import
Core
Managing end-to-end sea freight import operations for industrial clients, primarily in the machinery and plant engineering sector.
Role type
Customer Service Specialist (Sea Freight Import)
Builds
Sea freight transport solutions (FCL, LCL, OOG, RORO, Breakbulk) for industrial clients
Domain
Logistics / Sea Freight Import
Required skills
Sea freight import operations, freight quote creation and tracking, transport document and invoice creation, stakeholder communication (shipping lines, trucking, rail/barge, terminals, international agents), customer account management
Preferred skills
OOG/Project logistics experience
Technologies
N/A
Responsibilities
Manage existing industrial customers from A to Z, create and track freight quotes, process complete transport orders, communicate with shipping lines and logistics partners, create transport documents and freight invoices
Seniority
Mid-level, experienced specialist