Summer Internship Program 2027 - Systems Operations Analyst Intern
On-site
Core
Support global systems operations with incident monitoring, operational reporting, documentation, and procedure testing.
Role type
Systems Operations Analyst Intern
Builds
Operational runbooks, incident reports, and automation workflow components
Domain
Financial services / Technology / Mortgage
Deliverable
dashboards & analysis
Required skills
SQL, Python, Excel, technical writing, ServiceNow, Jira, Confluence
Responsibilities
Validate and rewrite runbooks for shift execution; monitor dashboards and triage low-severity tickets; pull and organize data from ServiceNow for reporting; test workflows and document processes for automation initiatives; attend incident bridge calls and team meetings.