Technischer Vertriebsinnendienstmitarbeiter (m/w/d) Direktvermittlung
Core
Technical sales operations specialist supporting international customers with order processing, invoicing, and technical troubleshooting for machinery and plant equipment.
Role type
Technical Sales Operations Specialist
Builds
Order fulfillment and customer service workflows for industrial machinery
Domain
Industrial machinery and plant engineering
Deliverable
client delivery
Required skills
Technical background, Commercial knowledge, English (fluent), Order management, Invoicing, Technical troubleshooting, Spare parts management, Customer relationship management
Preferred skills
Additional languages, Experience in machinery and plant construction
Technologies
Ticketing systems, CRM tools
Responsibilities
Consult and support international existing customers via phone and email, Create and process quotations and orders, Monitor order status until delivery, Create and verify invoices, Provide initial technical support for malfunctions or machine failures, Open and coordinate service tickets for technicians, Manage spare parts inventory and order tracking, Coordinate closely with internal departments and on-site installation managers
Seniority
Mid-level, hands-on IC