IT-Administrator 2.nd / 3.rd Level
Core
Planning and implementing IT projects, managing existing customer environments, and handling 2nd/3rd level support for Microsoft Server, VoIP, Office 365, Active Directory, and applications.
Role type
Senior IT Administrator (2nd/3rd Level)
Builds
Customer IT environments and project deliverables
Domain
IT Services / Enterprise Infrastructure
Required skills
Microsoft Server administration, Active Directory, Hyper-V, RDS, VDI, Network protocols, Firewall management, Switching, VPN, VLAN, Routing, Microsoft 365 (Cloud App Security, Identity Protection, Exchange, Teams), Virtualization
Preferred skills
Microsoft 365 certifications, VoIP solutions knowledge, Cyber Security affinity
Technologies
Microsoft Windows Server, Microsoft 365, Hyper-V, RDS, VDI, Active Directory, Office 365, VoIP, Exchange, Teams, Cloud App Security, Identity Protection
Responsibilities
Planning and executing IT projects, independently managing customer environments, creating concepts for customer setups, handling ticket optimization and design, implementing and maintaining network and server infrastructure
Seniority
Mid-Senior, hands-on IC