Consultant Kundenservice Vertriebscontrolling BI-Tool (m ...
On-site
Core
First point of contact for customers regarding questions and issues related to banking software solutions for sales controlling.
Role type
Consultant, Customer Support & Business Analysis
Builds
Banking software solutions for sales controlling
Domain
Banking / Financial Services
Deliverable
dashboards & analysis
Required skills
Analytical thinking, Problem-solving, Independent work, Customer orientation, Documentation creation, Training delivery
Preferred skills
Knowledge of BI tools, Experience with ticketing systems
Responsibilities
Provide end-to-end support for sales controlling software, Perform complex business analyses, Create and maintain customer documentation and training materials, Collaborate with application development teams, Conduct customer training and workshops
Seniority
Mid-level, hands-on IC