Call-Center Mitarbeiter (m/w/d)
Core
Customer service representative handling inbound calls, lead distribution, and appointment scheduling for a car dealership.
Role type
Customer service representative (call center)
Builds
Customer interactions and lead handoffs for sales team
Domain
Automotive retail
Deliverable
client delivery
Required skills
Customer service experience, telephone communication, written communication, PC skills, commercial experience
Responsibilities
Handle incoming calls, distribute pre-generated leads to sales team, coordinate appointments, manage customer contacts via CRM system