Senior Specialist, Patient Operations – Apheresis
Core
Manage onboarding and ongoing performance of Apheresis Centers for BMS Clinical and Commercial CAR T-cell Therapies in the APAC region.
Role type
Senior Specialist, Patient Operations (Apheresis)
Builds
Apheresis collection footprint and operational readiness for CAR T-cell therapy clinical trials and commercial sites.
Domain
Biopharmaceuticals / Cellular Therapy / Apheresis
Required skills
Problem-solving in complex environments, prioritization under urgency, medical/scientific/clinical knowledge, regulatory standards knowledge, attention to detail, multi-tasking
Preferred skills
Apheresis/Cellular Therapy/Stem Cell Transplant experience, customer-facing roles in pharma/biotech, Clinical Research Associate experience, training healthcare professionals
Technologies
Electronic data management systems
Responsibilities
Develop relationships with Apheresis Center Staff, coordinate site onboarding and prepare sites for collections, communicate onboarding status and execute mitigation plans, perform technical site assessments and train staff, provide Quality Systems support for deviations, monitor vendor performance, manage process changes, collect VOC/VOB feedback, enter data into systems, represent department on cross-functional teams, comply with SOPs and regulations
Seniority
Senior, hands-on IC