Senior Specialist, Patient Operations – Apheresis
Core
Manage onboarding and ongoing performance of Apheresis Centers for BMS Clinical and Commercial CAR T-cell Therapies in the APAC region.
Role type
Senior Specialist, Patient Operations (Clinical Operations)
Builds
Apheresis collection footprint and site readiness for CAR T-cell therapy clinical trials and commercial launch
Domain
Biopharmaceuticals / Cellular Therapy / Apheresis
Required skills
Problem-solving in complex environments, prioritization under urgency, medical/scientific/clinical knowledge, regulatory knowledge, attention to detail, multi-tasking
Preferred skills
Medical professional background (nurse, pharmacist, lab tech, clinical engineer), Apheresis/Cellular Therapy/Stem Cell Transplant experience, customer-facing pharma/biotech experience, Clinical Research Associate (CRA) experience, training healthcare professionals experience
Technologies
Electronic data management systems
Responsibilities
Develop relationships with Apheresis Center Staff, establish apheresis collection footprint, coordinate site onboarding and preparation, communicate onboarding status and execute mitigation plans, perform technical site assessments and train staff, provide Quality Systems support for deviations, monitor vendor performance, manage process change rollouts, collect VOC/VOB feedback, enter data into systems, represent department on cross-functional teams, comply with SOPs and regulations
Seniority
Senior, hands-on IC