Prozessverantwortlicher für Giro und Karten/Payment (m/w/d)
Core
End-to-End responsibility for conceiving, developing, and optimizing customer-oriented reference processes for Giro products, cards, and payment in private and corporate banking within the Sparkassen financial group.
Role type
Senior Process Owner (Banking Operations)
Builds
End-to-End reference processes for Giro, cards, and payment services
Domain
Banking / Financial Services / Payments
Required skills
End-to-End process design, Customer Experience integration, Regulatory compliance, Market analysis, Solution architecture, Stakeholder consulting
Preferred skills
Knowledge of Sparkassen financial group structures, ProcessPlus platform experience
Technologies
Microsoft Office
Responsibilities
Conceptualize and optimize reference processes for Giro and payment products, Integrate customer experience and agile methods, Analyze usage metrics and market trends, Consult with committees and process teams, Represent process management in cross-functional projects
Seniority
Senior, hands-on IC