IT-Administrator (m/w/d)
Hybrid
Core
Support IT infrastructure and provide 1st and 2nd level service desk assistance for hardware and software issues across multiple locations.
Role type
IT Administrator (Service Desk)
Builds
IT end-user devices and software components
Domain
Enterprise IT Support
Required skills
Active Directory, Microsoft 365, Microsoft Exchange, Windows, Office, hardware troubleshooting, software configuration, remote access support, knowledge base documentation, system monitoring
Responsibilities
Analyze and classify incoming hardware and software incidents, install and configure software components, set up IT end-user devices, document solution paths in the knowledge base, monitor systems using modern tools, support colleagues with IT applications