Call Center Agent (m/w/d)
Hybrid
Core
Telephone support and advisory for existing and new customers, handling inquiries, complaints, and appointment scheduling.
Role type
Customer service representative
Builds
Customer service interactions and administrative support
Domain
Customer service
Deliverable
client delivery
Required skills
telephone communication, customer service, data entry, complaint handling, appointment scheduling, PC skills, German language proficiency
Responsibilities
Handle incoming customer inquiries, process complaints, maintain customer and order data in the system, schedule appointments, collaborate with internal departments
Seniority
Entry-level to junior
