Kundenbetreuer / Customer Service Mitarbeiter (w/m/d)
Core
Customer service representative handling correspondence, complaints, lease contract creation, billing, KYC checks, and vehicle return coordination for a sustainable mobility and leasing company.
Role type
Customer Service Representative (Leasing & Mobility)
Builds
Lease contracts, billing documents, and customer service solutions for corporate and private clients.
Domain
Automotive Leasing and Mobility Services
Required skills
Lease contract management, KYC verification, billing processing, customer complaint handling, vehicle return coordination, MS Office proficiency, report analysis
Preferred skills
Automotive/leasing industry knowledge, sales support experience, strong organizational skills, bilingual communication (German/English)
Responsibilities
Process customer inquiries and complaints, create and adjust lease agreements, perform KYC checks, coordinate vehicle returns, support sales with credit checks, analyze business reports
Seniority
Entry to Mid-level, hands-on IC
