Kundenbetreuer – Vollzeit (m/w/d)
On-site
Core
Customer success manager responsible for managing client projects, ensuring agreed marketing measures are implemented, and serving as the primary contact for clients.
Role type
Customer Success Manager
Builds
Marketing campaigns and client retention strategies
Domain
Marketing / B2B Services
Deliverable
client delivery
Required skills
project management, client communication, process adherence, feedback handling, email management, relationship building
Preferred skills
customer success experience, business administration background
Technologies
email, telephony
Responsibilities
manage existing client relationships, develop marketing strategies based on client needs, conduct regular feedback calls, track open issues and ensure implementation, answer client inquiries, process incoming client emails
Seniority
Entry to Mid-level