Mitarbeiter (m/w/d) im IT-Einsendersupport
Core
Providing technical support and maintenance for order-entry systems, dial-in connections, and label printers for medical laboratories.
Role type
IT Support Specialist (Hardware/Software)
Builds
Order-entry systems, dial-in connections, label printing setups
Domain
Medical Laboratory IT
Required skills
IT affinity, technical understanding, self-starter, problem-solving, patience, system analysis
Preferred skills
Experience in IT support, familiarity with medical software systems
Technologies
TeamViewer, Order-Entry Systems, Dial-in connections, Label printers
Responsibilities
Installing and setting up order-entry systems and dial-in connections, setting up and maintaining label printers, analyzing and resolving technical issues with senders, supporting senders with technical questions, conducting remote maintenance, assisting with new system setup and connections, documenting and tracking support requests