Claims Expert (m/w/d) Medical & Travel
Core
Analyze complex medical and travel insurance claims to verify processing quality, identify process improvement opportunities, and implement corrective measures.
Role type
Claims Expert (Medical & Travel)
Builds
Claims processing quality and operational excellence for Medical and Travel insurance segments
Domain
Insurance / Claims Management
Deliverable
dashboards & analysis
Required skills
Complex claims analysis, process improvement, fraud detection basics, data analysis, stakeholder collaboration
Preferred skills
Fraud prevention, leakage detection, automotive domain knowledge
Technologies
None stated
Responsibilities
Analyze complex claims cases to identify quality issues and process improvements; Identify root causes and lead concrete measures for quality enhancement; Monitor open issues and collaborate with cross-functional teams; Detect anomalies and risks, verify suspicious cases, and contribute to prevention measures; Create analyses and reports to make quality and progress transparent; Support continuous development of claims management processes and standards