Teamleitung Filialinnendienst (m/w/d)
Hybrid
Core
Leading and optimizing the back-office operations team for a pet funeral service, ensuring efficient internal processes and high service quality.
Role type
Team Lead, Back Office Operations
Builds
Internal operational processes and KPI-driven reports for a pet funeral service
Domain
Pet care / Funeral services
Deliverable
dashboards & analysis
Required skills
Team leadership, process optimization, KPI analysis, MS Office (Excel), stakeholder communication
Preferred skills
Prior management experience
Technologies
MS Office, Excel
Responsibilities
Lead and coach the back-office team, coordinate daily workflows, create and analyze KPI reports, manage cross-departmental communication, optimize internal processes
Seniority
Manager, hands-on leadership