Customer Success Manager Event-Metrics (m/w/d)
Core
Plan and implement Event-Metrics projects to make trade show appearances data-driven, connecting customer needs with sensor data and analytics.
Role type
Customer Success Manager (Event-Metrics)
Builds
Data-driven measurement solutions for trade show appearances
Domain
Event industry + sensor analytics
Deliverable
dashboards & analysis
Required skills
Project management, Customer Success, Event/Trade show environment experience, Technical understanding, Data analysis, Communication (German/English)
Preferred skills
Analytics, Tracking, KPI-based evaluation, CRM or BI tools
Responsibilities
Plan and implement Event-Metrics projects for national and international clients, Coordinate deployment of sensors at trade show booths, Analyze and interpret event data (visitor flows, dwell time, KPIs), Create and present reports for clients, Act as interface between customer, sales, IT, and project management
Seniority
Mid-level, hands-on IC
