Sachbearbeitung (m/w/d) im Forderungsmanagement
Hybrid
Core
Manage payment plans, payment deferrals, and out-of-court debt collection correspondence for utility customers (electricity, gas, water, sewage).
Role type
Collections specialist (utilities)
Builds
Utility service payment plans and collection processes
Domain
Utilities (electricity, gas, water, sewage)
Deliverable
client delivery
Required skills
debt collection, payment plan management, legal notice procedures, utility billing systems, MS Office, customer communication
Preferred skills
experience in debt collection, legal enforcement procedures, Lima/Prima systems
Responsibilities
Process payment plans and deferrals, manage out-of-court collection correspondence, prepare for legal proceedings, execute utility-specific collection runs, handle customer inquiries and payment suspensions
Seniority
Entry-level to Mid-level