Mitarbeiter Auftragsmanagement mit Schwerpunkt Rechnungs- und Mahnwesen (m/w/d)
Core
End-to-end management of customer orders with a specific focus on invoicing and collection processes.
Role type
Order Management Specialist (Invoicing & Collections)
Builds
Customer order fulfillment and payment collection for a regional fiber-optic network company
Domain
Telecommunications / Fiber-optic infrastructure
Required skills
Order management, invoicing, collections, CRM/ERP systems, payment reconciliation, escalation handling
Responsibilities
Process and coordinate customer orders; Review and clarify billing-related transactions and discrepancies; Manage collection processes; Communicate with customers and internal teams; Resolve escalations and special cases