Remote Service Agent (m/w/d) | Kundenservice & Backoffice
Core
Remote Service Agent supporting international clients with administrative and organizational tasks, handling inquiries, and coordinating workflows.
Role type
Service Agent (Backoffice & Customer Support)
Builds
Administrative processes and customer communication for international clients
Domain
Business Services / Backoffice
Deliverable
dashboards & analysis
Required skills
Data entry and management, Ticket handling, Written and verbal communication (German/English), MS Office proficiency, Multitasking
Preferred skills
Backoffice experience, Office organization, Customer service experience
Responsibilities
Process administrative and organizational tasks, Manage data in digital systems, Handle incoming inquiries and tickets, Coordinate information flow to relevant departments, Create and maintain reports and documentation
Seniority
Entry to Mid-level
