Onboarding Manager – tomedo.air (m/w/d)
Core
Designing and scaling a standardized onboarding process for medical practices using tomedo.air practice software, ensuring a smooth transition from sales handover to stable operation.
Role type
Senior Onboarding Manager (Process & Project Management)
Builds
Scalable onboarding workflows, standard operating procedures, and training materials for practice software rollouts.
Domain
Healthcare IT / Practice Management Software
Required skills
Process management, Project management, Process optimization, Change management, Team enablement, Strategic planning, Cross-functional collaboration, Stakeholder management, Problem-solving, Digital tool adoption
Preferred skills
Healthcare industry experience, Software implementation experience, AI/digital tools knowledge
Technologies
tomedo.air, AI tools, Digital collaboration platforms
Responsibilities
Develop and refine the onboarding process from sales handover to stable practice operation, Create standards and workflows to reduce individual effort during practice transitions, Enable teams to perform practice transitions independently through guides and training, Plan and execute software rollouts across Germany, Monitor capacity and identify bottlenecks during parallel transitions, Conduct hands-on practice onboarding to identify and resolve issues
Seniority
Senior, hands-on IC