Business Operations Manager (m/w/d)
Core
Driving operational excellence in the (non-)installation area by identifying weaknesses, developing measurable solutions, and ensuring their successful implementation within the team.
Role type
Senior Business Operations Manager
Builds
End-to-end operational projects and process improvements for the installation business
Domain
Renewable energy / Heat pump technology / Installation services
Required skills
Project management, Stakeholder management, Process optimization, Salesforce proficiency, KPI definition, Cross-functional communication, Self-starter, Detail-oriented
Preferred skills
Power user experience with Salesforce, Experience in operations or project management
Technologies
Salesforce
Responsibilities
Own end-to-end projects from analysis to implementation, Manage stakeholder communication and assemble project teams, Translate operational processes into technical requirements for tech teams, Operate and track process implementation in team meetings, Define and monitor KPIs to ensure process discipline