Kundenbetreuer – Vollzeit (m/w/d)
Core
Account manager responsible for reliable project execution, customer communication, and ensuring agreed marketing measures are implemented for clients in the manufacturing and industrial sectors.
Role type
Account Manager (Customer Care)
Builds
Marketing campaigns and customer success initiatives for B2B clients
Domain
Marketing / B2B Services
Deliverable
client delivery
Required skills
Customer relationship management, project coordination, communication (phone/email), process adherence, problem-solving
Preferred skills
Customer success experience, business administration background
Technologies
Email, Phone, CRM tools (implied)
Responsibilities
Manage existing client relationships and long-term accounts, capture client requirements and develop aligned marketing strategies, conduct regular feedback calls, track open issues and ensure reliable implementation, answer client questions about campaigns and collaboration, process incoming client inquiries via email, monitor and improve customer satisfaction
Seniority
Entry to Mid-level, structured onboarding