Mitarbeiter/in im Backoffice (m/w/d)
Core
Managing the entire order-to-delivery process, including order processing, returns, and coordination between sales, production, and service.
Role type
Backoffice Order Management Specialist
Builds
Order fulfillment and process optimization for the DACH region
Domain
Industrial machinery manufacturing (wood, plastic, glass, stone, metal)
Required skills
Order management, process analysis and optimization, customer communication, ERP system usage, MS Office
Preferred skills
Experience in order processing, returns management, warehouse support
Responsibilities
Process orders from quote to delivery, analyze and optimize order management processes, coordinate with internal departments and customers, handle returns for spare parts, support warehouse activities
Seniority
Entry-level to Mid-level, hands-on IC