IT-Support / Fachinformatiker (m/w/d)
Core
First point of contact for employees regarding all IT issues, ensuring smooth operation of the client fleet and supporting infrastructure projects.
Role type
IT Support Specialist (System Integration)
Builds
Client hardware fleet, IT infrastructure, and support processes
Domain
Consumer Electronics / Audio Equipment
Deliverable
physical/clinical work
Required skills
Windows OS administration, Microsoft 365 administration, Azure AD, Intune, client hardware setup, ticket system management, knowledge base maintenance
Preferred skills
German (fluent), English (fluent)
Responsibilities
Manage user accounts, resources, and access rights; Install, configure, and maintain client software (OS, Office, specialized apps); Analyze and process incoming support tickets; Support admin team with monitoring and error analysis; Train end-users
Seniority
Mid-level, hands-on IC