IT-Administrator; 2nd Level Support (w/m/d) - in Berg (bei Ravensburg)
Core
IT-Administrator providing 2nd Level Support, managing IT infrastructure, and ensuring stable, secure operations for users.
Role type
Senior IC IT Administrator (2nd Level Support)
Builds
Stable and secure IT infrastructure including servers, clients, networks, and user management systems.
Domain
IT Operations / Infrastructure Management
Required skills
Windows Server and Client administration, Network administration, User and group policy management, System installation and configuration, Troubleshooting complex technical issues, Documentation of incidents and solutions, Backup and recovery concepts, Process optimization
Preferred skills
Team leadership, Project coordination, Resource planning
Technologies
Windows Server, Windows Client, Network protocols, Group Policy, Backup/Recovery tools
Responsibilities
Administer, maintain, and develop the IT system landscape; Analyze and resolve complex technical incidents escalated from 1st Level; Manage user accounts, permissions, and security policies; Ensure stable, performant, and secure IT operations; Document incidents, solutions, and system changes; Support the gradual transition to team leadership responsibilities.
Seniority
Mid-Senior, hands-on IC with leadership potential